Studio Refund Policy

- All private and class packages are non-refundable. We are however more than happy to transfer one service to another.

Cancelation Policy

Private session cancelations can be made up to 24 hours in advance; Class cancelations, 12 hours in advance. Cancelations for private sessions and classes made outside their respective 24-hour and 12-hour cancelation windows will be subject to a full charge for the session or class.

FAQS

+WHAT IS PILATES?

Pilates is a full-body conditioning program developed by Joseph and Clara Pilates to strengthen the core musculature and lengthen the body. This dual emphasis leads to a longer, leaner, more flexible, better toned, and more evenly developed physique. The Pilates equipment employs spring-based resistance to create muscular strength and tone without building bulk. The focus on breath and properly performed movements leads to improved posture and overall physical balance.

+ WHAT MAKES ELLIE HERMAN PILATES DIFFERENT?

Ellie's approach incorporates her Classical Pilates training and her background in dance, gymnastics, and Chinese medicine, with functional movement, enacted for the betterment of everyday life. The trainers at Ellie Herman Pilates, hand-picked by Ellie herself, are experts in helping you balance your body, building strength where you are weak, flexibility where you are tight, and stability in your core musculature.

+ HOW LONG WILL IT TAKE FOR ME TO SEE RESULTS?

Joseph Pilates once famously said, "In ten sessions you'll feel the difference, in twenty you'll see the difference, and in thirty you'll have a whole new body." Everyone is different, but most clients start to notice positive changes relatively quickly. Your dedication to a consistent practice will greatly determine how quickly you advance. A consistent program (2-3 sessions per week) will significantly improve posture and alignment, enhancing stamina, coordination, strength and flexibility.

+ DO I NEED TO TAKE PRIVATE SESSIONS?

If you're a beginner, definitely. If you're a pro, well you should take private sessions too! Private sessions fast-track you to acheiving your goals as a Pilates student. In our private sessions, we work with you to structure a Pilates program based on your posture, needs, and goals, even if you intend to continue your practice exclusively in classes. The one-on-one attention from our expert trainers will help you better understand the Pilates repertoire and give you the tools you need to get the most out of every hour of Pilates, whether in a class or private setting. Think of private sessions like a booster pack: It's worth the investment! Learn about private sessions here.

+ WILL PILATES HELP ME RECOVER FROM INJURY?

If you're injured, it's important to seek treatment from a physician and/or a physical therapist. Pilates can help in the recovery process (and prevent future injuries from occurring) through correcting muscular imbalances and movement patterns. In addition, the central focus on core stabilization can improve performance in all activities.

+ DO I NEED TO SHOW UP EARLY?

If this is your first time at the studio, we’ll ask you to fill out a short intake form and store your personal belongings before your private session or class starts. Plan on arriving about five minutes early.

+ HELP! I'M RUNNING LATE!

You have a 5-minute window from the start time of the scheduled class to keep your reserved spot. Students who arrive more than 5 minutes after a class begins may not be permitted to participate in the class and will be charged for the session in full. If you’re running late for a private session, give us a call at the studio and we’ll let your trainer know you’re dying to do The Fives the moment you arrive.

+ WHAT SHOULD I WEAR?

Clothing that allows a full range of motion is ideal. Leggings, yoga pants, or bike shorts, paired with a comfortable top work best. Shoes are not permitted in the studios. Please feel free to wear socks or work out in bare feet if you prefer. We award bonus points for Jane Fonda leotards.

+ HOW DO I MANAGE MY SCHEDULE?

Download the Ellie Herman Pilates App in the App Store! It's the easiest way to buy packages, book and cancel, and stay up to date on sales and special promotions.

FAQ